3-4 week turn around time
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Get inspired by Ainsley's creative journey
welcome to pixel and thread
Custom apparel for everyone!
Returns and shipping Policy
Returns and Refunds
- Returns and exchanges accepted within 14 days for unworn items.
- Fees: Costs associated with returns and exchanges are not covered by the shop; customers are responsible for these fees.
- Non-Refundable & Non-Exchangeable: Items with names and sale items fall under this category.
- Sizing: Encourage customers to refer to size charts before making a purchase.
- Initiating Returns/Exchanges: Customers should contact pixelandthreadbyainsley@gmail.com to begin the return process.
Shipping
- Free Ground Shipping within Canada: Orders of $200.00 or more qualify for free ground shipping within Canadian provinces. The merchandise total must be $200 and up before taxes or after any discount to qualify.
- International Shipping: Available to specific countries, customers are responsible for additional taxes and duties.